The Housing Authority of the City of Charleston’s maintenance staff responds to resident requests for repairs between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday. Calls for repairs are prioritized and responded to in order of urgency. To report repairs, residents at all locations should call 843-577-2204 to make a maintenance request and log.
To report emergency items, residents may call (843) 577-2204 anytime, 24 hours a day, 7 days a week.
Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items below.
Emergency Items:
Broken water line which cannot be shut-off
Stopped up main sewer line/commode (if only one in unit) does not include bathtub, kitchen sink or washing machine.
No heat in unit if outside temperature is below 45 degrees. (DO NOT USE RANGE AS SOURCE OF HEAT)
Cannot shut and/ or secure front or rear entry doors
Total loss of electrical power in unit (if on the weekend)
Gas leak inside or outside the unit
Water heater, refrigerator or range (if on the weekend)
Any item considered life threatening, hazardous to health of resident or causing major damage to the inside or outside of the unit.
The Housing Authority of the City of Charleston Work Order Priorities During Normal Working Hours 08/2010
Listed below are examples of the three (3) different priorities:
Emergency (Dispatched all day)
Fire
Receptacle Sparking
Total Loss of Electrical Power
Water Flooding inside of Unit
Urgent (Dispatch after 12:30 p.m. and all day on Friday)
A message from our President/Chief Executive Officer:
The Housing Authority of the City of Charleston was born of action on December 18, 1934
by a vote of the Charleston City Council. However, the actual permission for such a "creation"
came via statute in the South Carolina General Assembly in March of 1934.
We have come a long way in our society, our City and our personal relationships.
Nevertheless, the need for Public housing still exists today. We have so much more
to do before we can truly say, the job is done.
Donald J. Cameron
President/Chief Executive Officer
Housing Authority of the City of Charleston
